Terms of Use

Effective Date: February 23, 2026 Version 2.0

Welcome to the BASE 3D-AR-AI Platform (the "Platform" or "Service"), owned and operated by BASE BROS Bilişim Hizmetleri A.Ş. (the "Company", "we", "us", or "our"), a company incorporated and registered under the laws of the Republic of Turkey, with its registered office in Istanbul, Turkey.

By accessing, browsing, or using the Platform in any manner, you (the "User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Use (the "Terms"). If you do not agree to these Terms, you must immediately cease all use of the Platform.

1. Definitions

"Content" means any 3D models, textures, images, scenes, pages, text, data, configurations, or other materials uploaded, created, or published through the Platform.
"User Content" means Content that is uploaded, submitted, or created by you.
"Platform Content" means all software, code, algorithms, interfaces, designs, templates, documentation, and other materials provided by the Company as part of the Service.
"Subscription" means the paid or free plan under which you access the Platform.
"AI Services" means the artificial intelligence and machine learning features available through the Platform, including but not limited to text-to-3D generation, image-to-3D conversion, and AI-assisted editing.

2. Eligibility

You must be at least 16 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement. If you are using the Platform on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Description of Service

BASE is a cloud-based platform that enables users to upload, customize, and publish interactive 3D and augmented reality (AR) product experiences. The Service includes, but is not limited to:

3D model hosting, rendering, and management
Real-time scene editor and material editor
Page designer and deployment tools
Augmented reality (AR) viewer capabilities
AI-powered 3D generation tools
Analytics dashboard and visitor tracking
QR code generation for AR experiences
API access (where applicable)

4. Account Registration and Security

To access certain features, you must create an account by providing accurate, current, and complete information. You are solely responsible for:

Maintaining the confidentiality of your login credentials
All activities that occur under your account
Immediately notifying us of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or that are used in violation of these Terms. You may not create multiple accounts, share account credentials, or transfer your account without our prior written consent.

5. Subscription Plans, Billing, and Payments

The Platform offers various subscription tiers (Free, Plus, Pro, Business). Paid subscriptions are billed on a monthly or annual basis, as selected at the time of purchase. By subscribing to a paid plan, you agree to the following:

Recurring Billing: Your subscription will automatically renew at the end of each billing cycle unless canceled prior to the renewal date.
Price Changes: We reserve the right to modify pricing at any time with at least 30 days' prior notice. Price changes will take effect at the start of your next billing cycle.
Refund Policy: All fees are non-refundable except as required by applicable law or as expressly stated in a separate refund policy.
Downgrade/Cancellation: You may downgrade or cancel your subscription at any time through your account settings. Access to paid features will continue until the end of the current billing period.
Taxes: All prices are exclusive of applicable taxes unless otherwise stated. You are responsible for all applicable taxes.

6. User Content and Licenses

Ownership: You retain full ownership of all User Content. Nothing in these Terms transfers any intellectual property rights in User Content from you to us.

License to Us: By uploading or submitting User Content, you grant the Company a limited, worldwide, non-exclusive, royalty-free license to host, store, process, render, display, and transmit your User Content solely for the purposes of providing, maintaining, and improving the Service. This license terminates when you delete your Content or your account, except for copies retained in routine backups.

Published Content: When you publish a page or viewer, the Content on that page becomes publicly accessible via the generated URL. You are solely responsible for the Content you make public.

Representations: You represent and warrant that you have all necessary rights, licenses, and permissions to upload and use all User Content, and that your Content does not infringe or violate the intellectual property rights, privacy rights, or any other rights of any third party.

7. Intellectual Property of the Company

All rights reserved. The Platform, including all Platform Content, software, source code, algorithms, APIs, user interfaces, designs, trademarks, trade names, logos (including the BASE and BASE BROS names and marks), documentation, and all other materials related to the Service, are and shall remain the exclusive property of BASE BROS Bilişim Hizmetleri A.Ş. and/or its licensors. These are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

No right, title, or interest in the Platform or any Platform Content is transferred to you under these Terms. You are granted only a limited, non-exclusive, non-transferable, revocable license to access and use the Platform in accordance with these Terms.

You may not, without the Company's prior express written consent:

Copy, modify, adapt, or create derivative works of the Platform or any Platform Content
Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Platform
Remove, alter, or obscure any copyright, trademark, or other proprietary notices
Use the Company's trademarks, logos, or trade names without authorization
Frame, mirror, or otherwise incorporate any part of the Platform into any other product or service
Resell, sublicense, lease, or redistribute access to the Platform

8. AI-Generated Content

The Platform provides AI Services that generate 3D models and related content. You acknowledge and agree that:

AI-generated outputs may not be unique and similar outputs may be generated for other users
You are responsible for reviewing and verifying AI-generated content before use
The Company makes no representations regarding the accuracy, completeness, or suitability of AI-generated outputs
AI generation quotas are subject to your subscription plan limits
We reserve the right to modify, update, or discontinue AI features at any time

9. Acceptable Use Policy

You agree not to use the Platform to:

Upload, transmit, or distribute content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
Infringe upon the intellectual property rights, privacy rights, or other rights of any third party
Distribute malware, viruses, worms, trojans, or any other harmful or destructive code
Attempt to gain unauthorized access to the Platform, other user accounts, or connected systems
Interfere with or disrupt the integrity or performance of the Platform or its infrastructure
Use automated means (bots, scrapers, crawlers) to access the Platform without authorization
Use the Platform for any illegal, fraudulent, or unauthorized purpose
Circumvent any usage limits, quotas, or restrictions imposed by your subscription plan
Engage in any activity that could damage, disable, overburden, or impair the Platform

10. Third-Party Services

The Platform may integrate with or link to third-party services, including but not limited to Google Sign-In, payment processors, and cloud storage providers. These third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party services.

11. Service Availability and Modifications

We strive to maintain high availability and performance of the Platform. However, we do not guarantee uninterrupted, error-free, or secure access to the Service. We may, at our sole discretion:

Perform scheduled or emergency maintenance that may temporarily affect availability
Modify, update, or enhance any features or functionalities of the Platform
Discontinue any part of the Service with reasonable prior notice

12. Termination

By You: You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service ceases immediately.

By Us: We may suspend or terminate your account, without prior notice, if you breach these Terms, engage in fraudulent activity, or if required by law. We may also terminate inactive accounts after 12 months of inactivity with prior notice.

Effect of Termination: Upon termination, we may delete your User Content and account data within 30 days, except where retention is required by applicable law or legitimate business purposes. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7, 13, 14, 15, and 16.

13. Indemnification

You agree to indemnify, defend, and hold harmless BASE BROS Bilişim Hizmetleri A.Ş., its officers, directors, employees, agents, subsidiaries, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any rights of a third party; or (e) your violation of any applicable law or regulation.

14. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BASE BROS BİLİŞİM HİZMETLERİ A.Ş., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.

16. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the courts and enforcement offices of Istanbul, Republic of Turkey (Istanbul Courts and Istanbul Enforcement Offices).

Notwithstanding the foregoing, we retain the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property rights.

17. Export Controls

You agree to comply with all applicable export and re-export control laws and regulations, including but not limited to applicable sanctions programs. You may not use or access the Platform if you are located in a jurisdiction where such use would violate applicable export control laws.

18. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, network infrastructure failures, strikes, or shortages of materials or energy.

19. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties.

20. Entire Agreement

These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and the Company regarding the use of the Platform. These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and the Company with respect to the subject matter hereof.

21. Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of the Company. The Company may freely assign or transfer these Terms without restriction. Any attempted assignment in violation of this section shall be null and void.

22. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

23. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to registered users via email or through an in-platform notification at least 15 days prior to the effective date of the changes. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Platform.

24. Contact Information

For any questions, concerns, or notices regarding these Terms of Use, please contact us at:

BASE BROS Bilişim Hizmetleri A.Ş.
Istanbul, Turkey

General & Legal Inquiries: [email protected]
Technical & R&D: [email protected]
Web: www.basebros.com